Our Terms and Conditions of Business

We offer the choice of every 4 or 8 weekly visits. We ask for some flexibility on time scales due to rain and other factors of a week either side of the time due.

We still work in light rain or short showers. Our promise to you is that the results will still be the same. If rain is heavy, we will not clean your windows. Your clean will carry over to the next working day.

We are Somerset's most reliable, but we also appreciate the customer being reliable. Customers have the option to skip if essential, however with continuous skips we will withdraw our service. We also reserve the right to withdraw if access on the day has not been made available by the customer on a constant basis.

If for one reason or another you should wish to cancel our services you have the right to do so at any time. This can be done by phone or by email. However, we do not cancel until any owing has been settled.

If for any reason you are not satisfied with our work, you must contact us within 24 hours of the clean. We will then return the next working day to re clean your windows for free. We operate a money back guarentee.

Customers joining our rounds are asked to pay via our non recurring direct debit system which can be set up on our payments page. Payments are then automatically collected after each clean.